Wipro Off Campus Drive 2024 :
Wipro Off Campus Drive 2024: hiring freshers for Technical Support Engineer. Candidates Bachelor’s / Master’s degree are eligible to apply. The detailed eligibility and application process are given below.
Wipro is an Indian multinational corporation that provides information technology (IT), consulting, and business process services. Wipro is known for its comprehensive portfolio of services, commitment to sustainability, and deep technology expertise.
Wipro Off Campus Drive 2024 -Details:
| Company Name | Wipro |
| Job Role | Technical Support Engineer |
| Job Location | Bangalore, India(Hybrid) |
| Job Type | Full Time |
| Qualification | Bachelor’s/ Master’s Degree |
| Experience | Freshers/Experienced |
| Salary | 3.5 LPA (Expected) |
| Batch | 2023 & 2024 |
| Company Website | www.wipro.com |
Job Description & Responsibilities:-
- Handles direct customer inquiries
- Provides technical support to customers.
- Troubleshoots and repair solutions. Understand network architecture required to support VoIP services.
- Recommends network hardware, software and design elements.
- Answers technical questions, solve technical problems and suggest appropriate workarounds.
- Provides quick and accurate handling of support interactions ? phone, chat, screen sharing & email.
- Handles and resolve customer inquiries, questions, complaints, and concerns with the highest degree of courtesy and professionalism utilizing all resources available given to Tier 1 Representatives.
- Offers alternative solutions when appropriate if the issue is beyond the representative’s training and scope of responsibility with the objective of resolving the customer’s concerns.
- Adhere to schedules, guidelines, and requirements in accordance with the Company’s set policies and procedures.
Eligibility criteria:
- Bachelor’s/ Master’s Degree
Required Skills Set:-
- Accuracy and attention to detail
- Excellent written language and comprehension
- Aptitude to comprehend articles and good analytical skills
- Ability to multitask
- MS Excel
- Neutral Voice and Accent and call management
- Process Knowledge
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Wipro Off Campus Drive 2024 Application Process:
- Eligible Applicants are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and click to apply online
- Fill all your Personal, academic qualification, skill experience and other mandatory details.
- Upload your updated resume.
- Check the Complete details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply the job before link Expires
