Amazon Off Campus Drive 2024:
Amazon Off Campus Drive 2024 : Oracle Hiring freshers for IT Support Associate Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below.
Amazon is one of the largest multinational technology companies in the world, primarily known for its vast e-commerce platform. Founded by Jeff Bezos in 1994, Amazon began as an online bookstore but quickly expanded into a diverse array of products and services. Its business model has expanded from an online bookstore into various sectors, including e-commerce, cloud computing, artificial intelligence, digital streaming, and more.
Amazon Off Campus Drive 2024 -Details:
| Company Name | Amazon |
| Job Role | IT Support Associate |
| Job Location | Bangalore |
| Job Type | Full Time |
| Qualification | Diploma/ Bachelor’s Degree |
| Experience | Freshers (0-3 Years) |
| Salary | Upto 4 LPA |
| Batch | 2021/2022/2023/2024 |
| Company Website | www.amazon.com |
Job Description of Amazon Off Campus Drive 2024 :
At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.
Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Associate .
IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline 24×7 IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.
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Responsibilities:
- Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
- Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
- Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
- Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
- This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.
- Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
- This role will be working from Bangalore (BLR18) Corporate office.
- A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired.
Qualifications:–
Basic Qualifications:
- Bachelor’s degree/Diploma
- 0 months to 18 months of work experience.
- Good communication skills
Preferred Skills:
- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools
- Basic Understanding and troubleshooting skills on Network
Amazon Off Campus Drive 2024 Application Process:
- Click the “Apply Now” button below to go to the official company career page.
- Select “Apply Online.”
- If you’re a new user, create an account.
- Once registered, log in and complete the application form with the required details.
- Upload any requested documents (such as your resume, mark sheet, and ID proof).
- Make sure to enter accurate information throughout the form.
- Double-check all the details before submitting.
- Finally, submit the application form.
- Note : Apply the job before link Expires
